It can be extremely difficult to stay calm and patient in the face of an angry customer -- whether that angry customer is staring you in the face in person, on the phone, or even online or over social media. If you don’t have a plan...
It takes a lot of effort and money to launch a new business. So, when it comes time to assign a name to your company, be sure you take the time to carefully consider just what that moniker will be. The right name isn’t everything, but it...
Have you ever picked paint colors for your house? It sounds simple enough. You head off to any number of available “paint barns” and then stare at color samples for hours. Rarely are we able to quickly narrow down our options. We hem and haw until...
The biggest sources of pride, camaraderie and joy in our lives are typically our careers and our families. For most of us, careers and families are generally two distinct worlds. We might occasionally have some crossover, but these can easily be separated. For those relatives working at...
Getting a new business off the ground is an uphill battle from the get-go. So, anytime you can take advantage of promotional methods that are cheap-cheap-cheap, you can feel a dose of relief. There are plenty of affordable methods of promotion out there, so let’s...
Companies want attention. They want to perk the interest of potential customers. Getting those customers to remember the product or service that their company is selling can be a daunting hurdle. A common business practice is to give a gift that is functional and useful...
One hundred years! Well if I get this article wrong, I probably don’t have to worry about the consequences. It is valuable to look ahead. Looking to the future helps us to write the next chapter. When EPCOT Center opened in Walt Disney World in...
The evening news is littered with stories about people that raised amazing funds for a neat idea. It might be a movie concept, an invention, or a social cause. But when you hear their story and what they accomplished, you might scratch your head over...
Businesses who want to build a memorable brand pay a great deal of money and put a lot of thought into their logos. When you put that much brilliance into an effort, sometimes little buried treasures are planted into the work. Maybe you’ve spotted some...
Any business manager knows that the key to a functional workplace lies in its team of employees. Without happy employees who express interest in their work, an organization suffers. The best way to maintain a successful corporate climate starts with creating a positive culture for...